Return Policy

At Carelle, your satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help.

Returns

• Items can be returned within 7 days of receiving your order.
• The product must be unused, unopened, and in its original packaging to qualify for a return.

Refunds

• Once we receive and inspect your returned product, we will notify you of the approval or rejection of your refund.
• Approved refunds will be processed within 7 business days and issued to your original method of payment.

How to Initiate a Return

To start a return, please contact us at [carellepk@gmail.com/+92 327 9725812] with your order details. Our customer care team will guide you through the process.

We’re committed to making your shopping experience with Carelle smooth and enjoyable. Thank you for choosing us for your self-care journey!